As a valued client, we would appreciate your feedback about the service you received while preparing your estate planning documents. The survey below will only take a few minutes of your time.
WillWill + Enduring power of attorneyEnduring power of attorneyEnduring guardian
a. The courtesy and helpfulness of our staff
PoorBelow AverageAverageAbove AverageExcellent
b. The knowledge and expertise of our staff
c. The information provided helped me understand the processes involved in preparing my estate plan
d. Were the fees and charges to prepare an estate plan and/or estate administration explained?
e. The value for money in relation to the level of service provided
f. The allocated time was sufficient to prepare my documents
g. The office venue/environment
h. The quality of the phone connection: were you able to clearly communicate? (if applicable)
N/APoorBelow AverageAverageAbove AverageExcellent
3. Would you be happy to prepare your estate planning documents via the phone?
4. Would you like to make any further comments?
5. From your experience would you recommend the Public Trustee to others?
Very unlikelyUnlikelyUnsureLikelyVery likely
Who was your Public Trustee solicitor?
Make an Appointment
We’ll keep you informed but not overwhelmed.
Give us a compliment
Tell us your complaint
Make a suggestion