The Public Trustee may be appointed by the Tasmanian Civil and Administrative Tribunal (TASCAT) as an administrator to support an adult with impaired decision-making ability manage their financial affairs.
This legal appointment is known as an Administration Order.
How the Public Trustee will support you?
If you have an Administration Order, the Public Trustee will help you look after your money matters and get things on track. We help you to budget so you don’t get into debt. We will support you to make decisions about your money and the things you own, as much as possible.
We will help you to make sure:
- You have money for your essential needs (housing, rent or mortgage, electricity and heating, food, clothes, phone and medicines).
- Your bills are paid on time.
- You can budget to buy the things you need and want.
- Your bank accounts, house and car are safe.
- You make decisions about your money that you can afford and that are not illegal or harmful to you.
Who will support you?
You will have a Client Account Manager (CAM) as your main contact at the Public Trustee.
Your CAM is there to help you with your money matters. If you have any questions or need support, you can reach out to them.
They will stay in touch with you regularly—by phone or email—to check in and see how things are going. You can also arrange to meet them at our office or another location that suits you.
Your Rights
Your rights are very important to us. The law says we must look after your money matters
in the same way that you would if you were not on an Administration Order.
We will:
- Respect your rights and dignity.
- Promote your personal and social wellbeing.
- Support you to make decisions that affect you, as much as possible.
- Make sure that all decisions are based on what is important to you.
- Communicate with you in a way that you understand.
- Take your cultural and language needs into account.
- Help you build your ability to manage your own money matters.
- Recognise the role of your close family members, friends and supporters.
How long does an Administration Order last?
An Administration Order usually lasts three years. After that, TASCAT reviews your situation and decides if you still need support or if you can manage your financial affairs on your own.
For more information
- On how an administrator is appointed in Tasmania, click here
- If you would like to know more about a financial administration order, please fill out our contact us form
- Alternatively, please contact your nearest Public Trustee branch, call 1800 068 784blic Trustee branch, call 1800 068 784