The Public Trustee welcomes constructive feedback from our clients and the greater community. Our social media platforms is an excellent way of engaging with the community. We welcome your feedback and encourage you to actively engage with us online in a respective manner.
Even though social media operates 24/7 we will only monitor our site during normal working hours, it will not be monitored during weekends and Tasmanian and national Public Holidays.
We aim to respond to queries as quickly as possible, but sometimes this can take up to 10 working days. If you have an enquiry, it may be more effective to contact us directly by calling 1800 068 784 or by using the contact form provided on our website.
The information provided on our social media page is of a general nature. Although we try to ensure that all posts are accurate, information may change over time and we advise users to check that any information provided is current.
We reserve the right to moderate the content and we may remove or hide content that is:
- Offensive, abusive, obscene, racist or hateful
- Illegal, inaccurate or misleading
- Threatening or defamatory
- Endorsements and advertising from other organisations
- Spam or viruses
- Personal information (including naming or identifying clients or staff)
- Infringing of a person’s intellectual property rights
We may also block users from posting to our pages. As we do not monitor our pages outside of normal working hours we may not be aware of any inappropriate content straight away we do encourage other users to ignore these comments and/or inform us directly.
Contact details:
Phone: 1800 068 784
Email: tpt@publictrustee.tas.gov.au
Post: GPO Box 1565, Hobart, TAS 7001
Your feedback makes us better
We have processes in place to ensure we are providing the best outcomes for our clients. If you would like to comment on our process and service standards we require formal feedback to implement meaningful changes if required.
You can find our feedback and complaints form.
Privacy policy
For more information on how we collect, use and protect personal information please refer to our privacy policy.