Shane* received a part Disability Support Pension from Centrelink. Even with a flatmate who assisted him in paying rent and bills, he had struggled financially for years.
When the Public Trustee was appointed, to support him, we conducted a thorough investigation, reviewing Shane’s financial information for the past 10 years. Shane’s Client Account Manager discovered that an incorrect asset had been recorded with Centrelink, causing Shane to receive a reduced pension.
Working closely with Centrelink, the Public Trustee successfully had the error corrected. As a result, Shane received $64,000 in back pay. This substantial payment provided Shane with the opportunity to consider purchasing his own home, offering him newfound financial stability and independence.
*Name changed for privacy
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