We prepared a list of general information about the services offered by the Public Trustee in Tasmania. If you require advice or information about your personal circumstances please contact your nearest Public Trustee branch or call 1800 068 784.

Accuracy of information

We do not warrant that this website contains accurate information. The information on this website and the form of the website is subject to change without notice and the information may not be up-to-date at the time the website is accessed by you. Other websites linked to this website may not be accurate. Other websites accessed via links on this website (“Linked Websites”) are not endorsed or approved by the Public Trustee and are outside its control. We give no warranties concerning information on Linked Websites. You must use your own judgment regarding the accuracy of any information contained on those Linked Websites.

Viruses and other defects

The Public Trustee does not warrant that this website or any Linked Websites are free of infection by computer viruses; or that it will function effectively, efficiently and be available at all times. We also do not warrant that our site will not adversely affect the security of your computer and/ or contain other defects.

Copyright

Unless otherwise acknowledged, the copyright in the information and graphics on this website belong to the Public Trustee. You may only print this information or display and/or store this information on your computer, if it is for your own personal information and non-commercial use. No link may exist to this website from another website and no information from this website may appear on any other website without the express permission of the Public Trustee. If you wish to store or print material from a Linked Website to this one, it is your responsibility to obtain the copyright owner’s permission. The Public Trustee does not warrant that Linked Websites comply with copyright.

Specific exclusions and disclaimers

The Public Trustee and its employees and agents to the extent permitted by law:

• accept no responsibility for any loss or damages arising out the use of any information contained on this website or a Linked Website “website information”, whether such loss or damages is caused by negligence of the Public Trustee, its employees and agents or otherwise;
• make no representations either expressed or implied, as to the suitability of the website information or its usefulness for any particular purpose;
• make no representations concerning the quality, accuracy, merchantability or fitness for any purpose of any website information.

To the extent permitted by law, the Public Trustee, its employees and agents will not be liable for any loss or damage resulting from the use of this website or any website information including but not limited to loss or damages caused by the negligence of the Public Trustee, its servants or agents. This website is governed by Tasmanian law and it is a condition of use that you irrevocably submit to the non-exclusive jurisdiction of the Tasmanian Courts. The information contained on this website is intended for use by Tasmanian residents only.

Privacy

The purpose of the Privacy Policy is to inform our clients how we collect, use and protect personal information. The Public Trustee provides a number of services to the Tasmanian community including preparation of Wills and powers of attorney, estate and trust administration, acting as attorney or as financial administrator when appointed by the Guardianship and Administration Board.

Personal information Collected

The Public Trustee collects personal information about our clients to enable us to provide services or to carry out statutory functions. The type of personal information collected includes names, addresses, dates of birth, contact details, financial institution account numbers, details about assets such as property, shares, superannuation etc. Sensitive information such as health information will be collected with your consent or if required or permitted by law. The Public Trustee is governed by the Personal Information Protection Act 2004, the Public Trustee Act 1930 and the Guardianship and Administration Act 1995.  We take reasonable steps to ensure that personal information we hold is accurate, complete and up-to-date.

Access to and Correction of Information

The Personal Information Protection Act 2004 provides that you can access personal information about you held by the Public Trustee. If the personal information is incorrect, incomplete, out of date or misleading, you can request the information be amended. Requests to access or correct personal information about you that is held by the Public Trustee will be processed in accordance with the provisions of the Right To Information Act 2009. For further information contact the:

Right To Information Officer

Phone 62355253

GPO Box 1565, Hobart, 7001.

Depending on the nature of the request, a fee may be charged for this service. If you are not satisfied with the handling or outcome of your request for access to or correction of your personal information, you can lodge a complaint with the Ombudsman. The Ombudsman’s Office can be contacted on 1800 001 170 or email at ombudsman@justice.tas.gov.au.

Use and Disclosure of Personal Information

Our staff are only provided with or have access to the information that is necessary for them to carry out their functions within the Public Trustee. All staff are required to ensure all information remains confidential. Personal information will be used only for the purpose described in the “Personal Information Collected” section above. Otherwise, your personal information will only be disclosed with your consent or if it is required by or authorised by law. For example the Public Trustee may be required to disclose personal information to a Court or a Tribunal. There may be a need to disclose some or all information we collect to agents of the Public Trustee for the purpose of obtaining a service.