When Victor became unwell, his family wanted to support him but didn’t know where to begin. Overdue bills, unpaid property rates, and confusing Centrelink letters had left everything overwhelming.

The Public Trustee was appointed as Victor’s administrator for12 months to support him with his financial affairs. Our team’s Centrelink specialists fixed an overpayment issue that was reducing his pension. The Client Account Manager’s property expertise brought council rates and utilities back up to date, and our tax team lodged his outstanding returns. We also completed the paperwork needed for his aged care placement and kept his family informed every step of the way.

With the complicated matters resolved, and support from the expert team, Victor’s family felt confident to take over as his administrator.