Customer feedback - 2019/20

Wills and Enduring Powers of Attorney

"Very efficient and obliging. Information provided was excellent." - Faye from Margate (Feb 2021)

"Everything I needed was explained fully and easily. Very helpful!" - Joe from Granton (Mar 2021)

"All aspects of preparations went off like clock-work. All staff members encountered were polite, cheerful and helpful. Rebecca explained everything to our satisfaction and her speed & work to arrange our documents for our perusal & signing within an hour of our discussion was much appreciated. Just: thank you." - Kym from Sorell (Nov 2020)

"Prompt and on time for appointment. Answered all questions, abided to covid plan. Top service." - John from Invermay (Nov 2020)

"Everything from the solicitor to the front desk staff to the venue was just great!" - Janine from St Helens (Nov 2020)

"The Public Trustee was very good for me." - Neil from Brighton (Aug 2020)

"A very easy and greatly satisfying event for us." - Eric from Old Beach (Aug 2020)

"A very relaxed experience. I didn't feel rushed and recalled my conversation easily." - Sandra, Sorell Will writing day (November 2019)

"The Will and enduring power of attorney were explained well in understandable terms. Very happy with the preparation and signing. Very reasonable fees." - Graeme, Launceston Will appointment (August 2019)

"We found [the solicitor's] communication skills to be clear, concise and easy to understand an altogether warm and friendly experience. She went out of her way to enable us to complete the necessary documents as quickly as possible." - Roy & Helen, Hobart Will appointment (November 2019)

"My wife and I really appreciated the clear information that [the solicitor] provided. It was a pleasure to deal with her." - Maurice, Hobart Will appointment (October 2019)

"A complicated process was made easy." - Ivan, Hobart Will appointment (October 2019)

"I cannot fault the service I have received through the Public Trustee. Gives peace of mind and I would recommend you to anyone." - Barbara, Hobart Will appointment (July 2019)

"All-round excellent experience, reception, witness, solicitor: Prepared to listen and engage regarding my reasoning. 11/10!" - Graham, Hobart Will appointment (August 2019)

"The solicitor answered our many questions without hesitation. He explained each item in detail and very clearly. We felt very satisfied with the services provided. My de facto spouse came to our last meeting and was so impressed that she is now going to also use your services." - Evan, Launceston Will appointment (September 2019)

"I really appreciate that the team from the Public Trustee came to Kingston, very convenient." - Susan, Kingston Will writing day (July 2019)