Independent review into the Public Trustee’s practices and processes.

On Thursday the 10th of June 2021 the Premier announced that an independent review will be undertaken into the operations of the Public Trustee.

 

The Public Trustee welcomes this review, as it will allow Government to gather important insight into the processes of when we are appointed and the complex nature of the financial administration services we provide.

 

We consider this review will help to continue to deliver a fair, reasonable and workable system that will enable us to provide financial administration services to vulnerable Tasmanians under our care.

 

The Public Trustee understands the role support groups are playing to push changes to the legislation to help vulnerable community members. To protect our client’s privacy no comments can be made on any individual case or circumstances but we would like to clarify our role in assisting the Tasmanian community.

 

When appointed by the Guardianship and Administration Board, it is the Public Trustee’s role to manage a person’s financial affairs. When undertaking this role we will work with our client, if able, and get assistance from others such as family, friends, or the Public Guardian, if appropriate.

 

We understand that there can be difficult decisions and emotions involved when an administration order has been made. Our priority is to ensure that our client's financial well-being is protected while we work through varying and often complicated financial issues.

 

The Public Trustee is committed to continuing to providing professional services, delivered with integrity and understanding to the Tasmanian community.